|
YAYASAN
AMANAH LATIHAN BERKANUN
(Persatuan Badan Berkanun Malaysia) |
| ENGLISH
FOR CUSTOMER RELATIONS WORKSHOP |
| DESCRIPTION |
This intensive
workshop will consist of training in vocabulary building, pronunciation,
and basic oral presentation skills. Participants will develop fluency
through activities such as role-playing and discussions; and by performing
tasks designed for enjoyable and meaningful learning. Topical contents
will be incorporated into these activities. The workshop will incorporate
the four skills : speaking, listening, writing and reading for maximum
benefits and participation.
|
| OBJECTIVES |
At the end of
the workshop, participants should have:
" Improved their fluency in using spoken English
" Enhanced their basic English Communication Skills
" Increased their confidence to communicate in English
|
| CONTENTS |
- Reviewing basic
social interactions
- Greetings; Introductions; Requests; Responses, etc
- Making Small Talk
- Official functions; at the office; at social functions; etc
- Describing people; places; events; etc
- Giving Directions
- Everyday Problems
- Basic Oral Presentation
Skills
- Using Dictionary
to improve your English
- Acceptable/Unacceptable
local usage
- Words wrongly used in Malaysian context
- Words often confused because of poor pronunciation
- (Please bring along
a dictionary)
|
| PESERTA |
|
Frontliners and Supporting
Staff |
| TAJUK
: ENGLISH FOR CUSTOMER RELATIONS WORKHSOP |
| TARIKH |
: |
19
- 21 OGOS 2010 |
| Tempat |
: |
PULAU
LANGKAWI |
|
|
|
| YURAN
UNTUK SEORANG PESERTA : |
| . |
Tanpa
Penginapan
|
Berpenginapan
Dua Sebilik (Twin)
|
Berpenginapan
Perseorangan (Single)
|
| AHLI |
RM690.00
|
RM850.00
|
RM990.00
|
| B/AHLI |
RM850.00
|
RM1000.00
|
RM1150.00
|
|
| |
|
|
|
| *
Tanpa Penginapan |
: |
Yuran
kursus termasuk jamuan ringan pagi/petang dan makan tengahari sahaja |
| *
Berpenginapan |
: |
Yuran
kursus termasuk sarapan, jamuan ringan pagi/petang, makan tengahari
dan makan malam |
| |
|
'check
in' pada 18/8/2010(selepas jam 1.00 ptg.)
'check out' pada 21/8/2010 (12.00 tgh.) |
| *Sila
(/ ) pilihan di borang penyertaan |
| PEMBAYARAN |
: |
Cek
hendaklah dibuat atas nama 'YAYASAN AMANAH LATIHAN BERKANUN'
Potongan 10%
ahli dan 5% bukan ahli jika sesebuah organisasi menghantar 5 orang
atau lebih peserta untuk satu program/kursus. |
| SIJIL |
: |
Para
peserta akan menerima sijil penyertaan |
| TARIKH
TUTUP |
: |
5/8/2010 |
| CARA
MEMOHON |
: |
Sila
isikan borang dan dikembalikan kepada:-
Persatuan Badan Berkanun Malaysia
5-3F, Tingkat 3, Jalan Hentian 1C, Pusat Hentian Kajang off Jalan
Reko, 43000 KAJANG
(u.p: Encik Mohd Nadzri Mohd Noor)
Tel. No : 03-87374531/87399249 Fax No : 03-87399250
Laman web - http://www.pbbm.org.my e-mail- pbbbm@po.jaring.my |
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Borang
Penyertaan |
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